Everything Zunnich can do for your business
Seven powerful tools that work together inside one dashboard — from a live shared inbox to an AI that books, bills, and follows up entirely on its own.
A real-time, collaborative omni-inbox
A fully synchronous messaging screen that streams every incoming and outgoing message the instant it happens — so your whole team works the same conversation, live.
- Real-time two-way messaging — incoming and outgoing chats stream instantly, with no refresh.
- Status & presence cues — sent, delivered, and read indicators, plus online / last-seen status.
- Rich media & actions — text, attachments, template messages, emoji reactions, and message delete.
- Typing indicators — see live when a customer is writing a reply.
- Human takeover mode — one click pauses the AI on a single chat so a teammate can reply by hand.
- Multi-agent support — your team shares one inbox, assigns chats, and collaborates in real time.
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Human Takeover Mode
AI pauses on this chat so you can reply personally
An AI engine & visual workflow builder
Turn everyday events into hands-free routines. Pick a trigger, add conditions, chain together actions with delays — set it once and it runs forever.
- Event-driven triggers — new message, keyword match, idle leads, appointment booked, payment received, or bot paused.
- Smart conditional filters — run "only if" a tag exists, the lead is Hot / Warm / Cold, it's business hours, or their first visit.
- Multi-step actions with delays — send messages, add/remove tags, assign chats, schedule follow-ups, update lead scores.
- One-click preset workflows — install templates like "Welcome New Customers" or "Follow-up Idle Leads" instantly.
- Audit logs & latency tracking — every run logged with success/failed status and response speed in milliseconds.
Specialized membership management
A CRM built for gyms. Track every member's plan and status in real time, catch expiries before they happen, and renew or bill in a couple of taps.
- Member directory & profile hub — names, contact details, notes, and full membership history in one place.
- Live subscription states — Active (with exact days left), Expired, Frozen, and Cancelled, all colour-coded.
- Automated renewals — pick a plan (30, 60, 90 days…) and start/end dates extend automatically.
- Expiration alerts — memberships ending within 7 days are flagged early to trigger renewal campaigns.
- Integrated billing shortcuts — generate a membership invoice from the profile and track its payment state.
A service booking engine for appointments
A booking wizard that logs every reservation and tracks it through its full lifecycle — while automated reminders quietly slash your no-shows.
- Interactive booking wizard — service name, date, start time, duration (15–120 min), price, and stylist/therapist notes.
- Live lifecycle tracker — Scheduled → Confirmed → In Progress → Completed, plus Cancelled and No-Show states.
- Staff allocation — assign the right stylist, therapist, or doctor to every incoming appointment.
- No-show reduction reminders — connects to the automation engine to send scheduled WhatsApp reminders before each slot.
- Instant invoice transition — turn any completed appointment into a bill in one click.
Integrated digital billing & invoices
Create clean, detailed invoices in seconds — then deliver the payment link and PDF straight to your customer's WhatsApp.
- Quick bill creation — add custom services, items, quantities, and prices and generate an invoice instantly.
- Payment status tracking — every bill shows a clear Paid or Pending badge at a glance.
- Interactive invoice previews — see totals, dates, and itemized breakdowns before sending.
- WhatsApp billing broadcasts — deliver payment links and auto-generated PDF invoices right inside the chat.
Targeted campaigns & client segmentation
Send offers and announcements to hundreds of customers at once — to exactly the right audience, the official, spam-safe WhatsApp way.
- Bulk broadcast engine — campaigns, announcements, and discount packages sent through Meta's official APIs.
- Custom audience segmentation — build targeted groups like "Gold Members Only" or "No bookings in 30 days".
- Campaign delivery analytics — built-in stats for delivery rates, open rates, and response ratios.
Meta Cloud integration & smart onboarding
A guided setup that connects your official WhatsApp number and teaches the AI your entire business — no developer required, live in about ten minutes.
- 10-minute setup wizard — plug in your Phone Number ID, WhatsApp Business Account ID, App Secret, and Access Token, step by step.
- Official template sync — pulls your pre-approved Meta message templates so every broadcast stays compliant.
- AI training web-scraper — paste your public website URL and the AI learns your services, pricing packages, and working hours in seconds.
All seven tools. One free trial.
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