Legal & Compliance

1. Introduction

We prioritize user transparency and respect your data protection rights. This document outlines your options regarding data use and storage configurations.

2. Information We Collect

To provide efficient services, we collect both raw account settings and direct configuration logs:

• Name and business registration detail files
• Primary operational email address and notifications inbox
• Phone numbers configured for team routing
• Billing information and secure payment provider logs
• Meta WhatsApp Business Account (WABA) authorization keys
• Customer contact structures and phone indexes uploaded by you
• Chat messages, custom template structures, and automation variables
• Technical diagnostic signals (IP addresses, browser client tags, and hardware configurations)

3. How We Use Information

All gathered insights strictly support operations and compliance filters:

• Maintain, tweak, and upgrade our SaaS service interfaces
• Manage and reconcile subscription models and transactions
• Transmit chat instances through official Meta API hooks
• Facilitate support requests and live developer debugging
• Inspect and prevent fraudulent templates, phishing, and API abuse
• Comply with international regulatory demands

4. Customer Data

You remain the sole owner and system controller of all customer databases uploaded or processed through the Platform. You hold ultimate accountability for requesting required consents and permissions in accordance with domestic data privacy statutes and Meta's messaging policies.

5. Third-Party Services

To enable direct WhatsApp features, our platform securely routes data through verified ecosystems:

• Meta WhatsApp Business Cloud API Architecture
• Secure Stripe Payment Integrations
• Cloud hosting systems (Amazon Web Services / Vercel servers)
• Anonymous system telemetry & diagnostic providers

Usage of shared integrations is concurrently governed by each platform's corresponding data terms.

6. Data Security

We deploy industry-standard technical measures (SSL encryptions, access controls) to guard your data assets. However, remember that digital transport is never completely safe, and we cannot guarantee complete security.

7. Data Retention

We keep personal parameters only as long as necessary to supply functional accounts, fulfill audit mandates, settle operational inquiries, and defend user contracts.

8. Account Deletion

You hold the freedom to delete your profile by writing to support. Selected historical metadata might remain preserved strictly where necessitated by taxation laws.

9. Your Rights

Subject to local parameters (GDPR, CCPA, etc.), you are entitled to:

• Verify and download a copy of stored parameters
• Modify outdated or erroneous configurations
• Demand eradication of details under specified clauses
• Restrict processing and halt non-functional communication

10. Changes to This Policy

We occasionally adjust this document. Ongoing interactions with Zunnich following updates constitute acceptance of the updated structures.